Southern Oaks Post Acute

Our Reviews

See what our patients and their families have to say

Read Recent Reviews

As you read testimonials from those who have experienced care at Stone River Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!

All Reviews

4.3

171 reviews

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Profile photo of Bowen Higgins
Bowen Higgins on Google
6 days ago

The care here is outstanding. Staff is friendly, responsive, and focused on helping patients recover comfortably.

Business response 8 months ago

Thank you for your positive experience at Stone River Post Acute. Your feedback helps us improve.
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John Dietrich on Google
15 days ago

First class facility and first class people who truly care about their patients! It’s like a family there! They treat patients like their own family. My sister almost didn’t want to leave! Great communication with family members as well

Business response 8 days ago

Hi, John. Thank you so much for leaving us a stellar review!
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Chris Sandoval on Google
27 days ago

Staff was nice & helpful! Rohan Malu was so helpful, very customer oriented, never failed to fulfill our need & inquires!!!!!!

Business response 8 days ago

Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Sebrina Young on Google
30 days ago

I am only giving a 1 star just so I can review. There are very few committed and caring employees here…maybe 2 nurses and 2 techs. All of the therapists are wonderful however. Pain meds are not given on schedule, most of the meals are awful. If you don’t option 1 for the meal you can have a sandwich and chips. I should probably stop now.

Business response 8 days ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (615) 849-8748 if you have any additional concerns or details to share.
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Michael Truesdell on Google
58 days ago

The staff is simply amazing. My mother was so resistant to being admitted to Stones River Post Acute care. It took all of 8 hours to get her comfortable. The staff was very tenative, patient and the care was top notch. The staff did little things to make her comfortable like bringing her to activities. I am out of state so they setup calls with me to discuss her care. They also helped us tranistion to an assisted living facility. I would be totally comfortable have anyone of my loved ones stay there. Truly satisfied.

Business response 57 days ago

Hi, Michael. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Trin and Jeff Andrew on Google
59 days ago

I can’t say enough great things about Stone River Post Acute! The staff is absolutely amazing caring, attentive, and truly dedicated to the residents. You can tell they genuinely love what they do. The environment feels welcoming and supportive, and it’s clear that providing quality care is their top priority. Highly recommend!

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Rohan Malu on Birdeye
2 months ago

Great place

Business response 2 months ago

Thank you for the positive review! We appreciate the support.
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Debra Pruitt on Google
3 months ago

Thus place is a joke. The staff (not nurses) will lie to you just to get your loved ones in there to get the insurance money. They let my Dad lay there for 2 or 3 days saying he’s ok before I said NO he’s not call ambulance and transport him to hospital. He had an infection 😡..PLEASE DON’T TRUST THEM…

Business response 3 months ago

Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (615) 849-8748.
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Frank Mira on Birdeye
3 months ago

I do not recommend this place. Horrible experience ever will not have my loved one back here again. With the exception of a small group most of the stuff it’s rude not helpful. Unless you make sure you’re on top of them, your loved one is not gonna get their medication correctly. When you talk to one person you are given the runaround it’s like nobody knows what’s going on. The food is awful. The residents complain about it all the time. The rooms are small and it’s like you’re on top of each other. I would recommend that you go visit the facility and see for yourself because what they describe on the website is definitely not what you’re getting.

Business response 3 months ago

Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (615) 849-8748.
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Kelly kidd on Google
3 months ago

I was there for 2 weeks after having triple bypass surgery April 9th I came here till the 30th 1st time being in a place like this if I ever have to go back this will be the place I want to go thanks for all of your help may God bless each of you

Business response 3 months ago

Hi, Kelly. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Latoya Collins on Google
3 months ago

Great place to plan your parents next home with friendly attentive staff all around the board!!! Rehabilitation staff is great too!!!

Business response 3 months ago

Hi, Latoya. Thanks for taking the time to share your positive experience. We truly appreciate it!
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B. Parks on Google
3 months ago

This place was very nice! All the staff were incredibly sweet and caring of the patients. I had family down here and the nurses were a delight to care for my family and provide as much support as possible. They make sure to keep the patients comfortable and engaged with different activities around the building.

Business response 3 months ago

Hi, B.. We appreciate the kind words and are glad we could provide you with a positive experience!
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Valerie Meyer on Google
4 months ago

My experience is so unbelievable, I wouldn’t know where to begin. Of course, they will deny it, so why go into detail? My husband had two visits there and their staff has no idea what they are doing and are beyond unprofessional. Unfortunately, I had no choice but to use them. I highly recommend you look at other options for your loved one(s). So antiquated, there is no voice mail. If you need to reach soneone and they don’t pick up, you have to call back and start the process over.

Business response 4 months ago

Thank you for bringing this to our attention. We acknowledge your feedback and apologize for any inconvenience. Please feel free to reach out to us at (615) 849-8748 to discuss your concerns further.
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Marnice on Google
4 months ago

Business response 4 months ago

We’re thrilled to hear about your positive experience at Stone River Post Acute. Thank you for sharing your feedback!
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Rejeanna Murphy on Google
4 months ago

Business response 4 months ago

We’re overjoyed to hear about your positive experience at Stone River Post Acute. Thank you for sharing your feedback with us.
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Stephanie Doss on Google
4 months ago

Business response 4 months ago

Thank you for sharing your experience with Stone River Post Acute. We are privileged to have provided you with excellent care.
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Keirrah Mcdaniel on Google
4 months ago

I had a great experience at Stones River Post Acute. The therapy team is excellent and really helps with recovery, and the staff is friendly and supportive. Staff takes really good care of the patients.

Business response 4 months ago

We are glad to hear about your positive experience at Stone River Post Acute. Thank you for taking the time to share your feedback.
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Montrice Potts on Google
4 months ago

Great place to bring family to recover great staff

Business response 4 months ago

We’re overjoyed to hear that Stone River Post Acute was a great place for your family’s recovery. Thank you for sharing your experience.
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Aleeya Johnson on Google
4 months ago

Amazing Facility!

Business response 4 months ago

Thanks for the positive feedback, Aleeya! We deeply cherish your kind words about Stone River Post Acute.
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Susan Barrett on Google
4 months ago

Business response 3 months ago

Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Carole milner on Google
4 months ago

Business response 3 months ago

Hi, Carole. Thank you so much for rating your experience with us so highly!
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Leslie Barbee on Google
4 months ago

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
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BIG HEAVI on Google
4 months ago

Business response 3 months ago

Hi, Big. Thank you so much for rating your experience with us so highly!
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Gabe Temple on Google
4 months ago

Business response 3 months ago

Hi, Gabe. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Shay Radley on Google
4 months ago

Business response 3 months ago

Thank you for your kind feedback!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.